Frequently Asked Questions
Everything You Need to Know
Have questions about how pawnbroking works? Search or browse our FAQs below. If you need more information, don't hesitate to call or visit us.
You bring in an item of value, we provide a fair valuation, and if you accept, you receive cash the same day. Your item stays safely stored with us until you repay the loan amount plus interest to reclaim it. The process is simple, fast, and confidential.
No appointment needed. Walk-ins are welcome during our opening hours. Just bring your item and valid ID. We're open Monday-Friday 8:30am-5:30pm and Saturday 10am-3pm.
If you accept our valuation, you can walk out with cash the same day. We decide within minutes and offer you a loan on the same day. The entire process typically takes 15-30 minutes.
No. We don't check your credit. We don't bother about your other loans. It's a completely safe pawn loan secured by your item, so your credit history is irrelevant.
We work with you to find a solution. Contact us to discuss your options. We want to help, not make things difficult. You can extend your loan, make partial payments, or discuss alternative arrangements.
Yes. We provide honest valuations based on current market value. No lowball offers. No hidden fees. You'll know exactly what we're offering before you decide. Our experienced staff assess items fairly and transparently.
We assess items based on current market value, condition, and authenticity. We'll explain our valuation process clearly. No hidden calculations. For gold, we test purity and weigh items. For other items, we consider brand, condition, age, and market demand.
We accept a wide range of valuable items including jewellery, gold, diamonds, silver, electronics, tools, musical instruments, watches, designer items, and more. If you're not sure, bring it in and we'll take a look.
Yes, we buy gold jewellery, gold coins, gold bullion, and scrap gold. Fair market prices. Same-day payment. Free valuation. We test purity and pay based on current gold prices.
Yes, we offer free consultations. Come in and speak with our team about your needs without any obligation. We'll answer your questions and provide guidance on pawn loans, valuations, or gold sales.
We're located at 222 Burwood Rd, Burwood, NSW 2134, serving Inner West suburbs including Burwood, Newtown, Marrickville, Enmore, Erskineville, and surrounding areas. Easy to find with parking available nearby.
We're open Monday-Friday 8:30am-5:30pm, Saturday 10am-3pm. Walk-ins welcome. No appointment needed. Closed Sundays and public holidays.
Still Have Questions?
We're here to help. Call us at 02 9715 7200 or visit us at 222 Burwood Rd, Burwood, NSW 2134. No question is too small. We want you to feel confident and informed.